1. Minimum of 25% of quoted price should be paid to Pace Cycles at time of order. This is a non-refundable deposit. Bike build will not commence until deposit is received.
  1. Balance of payment due when bike is built and ready to collect.
  2. Bike Specification agreed between Pace Cycles and customer cannot be changed once deposit is paid.
  3. If for reasons beyond the control of Pace Cycles the specification requires amending (due to supplier delays/change of spec’/product discontinuation etc) customer will be offered alternative products/brands of similar specification and value. Any amendments at this stage to be agreed in writing between Pace Cycles and customer. In these circumstances additional charges may apply should customer specify an alternative product of higher value.
  4. Any additional costs applied by suppliers to Pace Cycles will be born by the customer if customer specifically requests a specialist alternative part which is not readily available.
  5. Pace Cycles will endeavour to build a bike to date agreed however should forces beyond the control of Pace Cycles (force majeure etc) result in delayed delivery Pace Cycles will not be held responsible for said delays nor pay recompense.
  6. Every effort will be made to ensure all parts used are of highest quality however should a fault appear on any part the Terms and Conditions of that supplier/brand in terms of service/warranty/replacement will apply.
  7. When bike is collected/received please ensure it is checked and approved in terms of the bikes specification and quality before use. Pace Cycles cannot be held responsible for any variations to specification once bike has been ridden.
  8. If bike is shipped to customer then customer must sign as ‘damaged’ if there is any visual damage to carton/box. Any damage must be reported to Pace Cycles withn 24hours.
  9. A professional mechanic must undertake any assembly of bike/parts of bike before use and Pace Cycles will not be held responsible for any issue arising from sub- standard re-assembly.
  10. Please read Manual before use and ensure all safety/functional checks are carried out before riding.